FAQ

What is glassic?

All items related to glassic are purely an artistic interpretation and expression of Australian culture.

In many Australian jurisdictions it is illegal to sell bongs or other drug paraphernalia. As such, the products sold on this website are for artistic purposes only and should not be used for anything other than artistic viewing.

We do not condone the sale or use of illicit substances or paraphernalia. Any items resembling drug paraphernalia do so for visual purposes only. They are sculptures of iconic Australian culture and serve no practical real-world use.

Shipping

Australian Domestic Shipping

We offer free shipping for all Australian orders.

International Shipping

We charge a flat rate for all orders outside of Australia.

Do you ship to New Zealand?

Yes, we can ship artistic glass pieces to NZ however we cannot include anything that resembles drug paraphernalia which means the stem or bowl will not be included with NZ purchases.

Dispatch and tracking

All orders are dispatched within 3 days of ordering and shipped with tracking via AusPost.

Packaging

Our packaging is plain and discreet with no indication of the contents visible on the outside.

Returns & Refunds

30 Days to Return

Contact us within 30 days of your purchase and we will be happy to arrange an exchange or refund minus any postage fees.

Damage during shipping

Contact us by email or Instagram DM with photos if your product was broken during shipping. We will send you a replacement at no additional cost.

Payments

We accept card payments via Stripe. Contact us for alternate methods such as Bitcoin.

The other popular payment gateway that rhymes with ‘may towel’ doesn’t let us do business due to selling ‘bongs’.

Who are you?

Who are you? Aren’t you ripping off another brand?

glassic is brought to you by the original creator of the iconic gato beug.

 

Contact

Instagram: @glassic_glass

Email: hello@glassic.net

Phone: not currently available